COVID - 19 Updates
Your safety is important to us.
Paint and Sip is committed to providing a safe and healthy environment for all visitors. Please check this page shortly before you visit as details may change.
Please don’t visit Paint and Sip's studio in Osborne Park if you feel unwell, have experienced symptoms of COVID-19 including a fever and sore throat in the last 14 days.
CANCELLATION POLICY
More than 14 Days Notice:
We are able to transfer you to a future class of your choice, however please let us know within a 2-week period which class you wish to transfer to. Alternatively, we will refund your money minus a $5 booking fee per person.
More than 7 Days and less than 14 Day's Notice:
We can offer your tickets to someone on the waitlist but only if the event is sold out. If sold, we will then transfer your booking to another class or refund, but you have to advise us within 2 weeks which class you would like to transfer to. Any refund of tickets will be minus a $5 booking fee per person.
Less than 7 Days Notice:
Unfortunately, this is not enough notice to re- sell your tickets. We will contact people on the waitlist, but only if the class is booked out.
We cannot transfer your tickets to another class, as it is too late for us to try sell them. Therefore, please try and give your ticket/s to a friend or family member as you would for another event. If a person in your group is ill or unable to attend, you may bring someone in their place.
Unless you can pass on your tickets to someone else (and not sell them via the internet) you forego your tickets, and we can offer you a 10% discount on your next booking.
Cancellation of sessions by Paint & Sip:
In the unlikely event we have to cancel or reschedule a class, we will refund you in full or you can reschedule for an alternative session free of charge.
PRIVATE/ CORPORATE BOOKINGS
In the event of a lockdown, or conditions physically preventing the organizer or person the event is dedicated to - such as a birthday or Hens party - from attending their booking, we will hold your funds and transfer your booking to a future date. Please note, we require proof of a positive test result or requirement to isolate according to W.A. Health.